Joining a Starbrite virtual class via Zoom

This step-by-step tutorial will talk you through how to use the Zoom platform to attend Starbrite's virtual classes.

  1. You will need a device (PC/Mac, laptop, phone, tablet etc.) with a camera and microphone to participate in a Zoom class. A device with a larger screen or one which can be connected to a television via a cable or wireless screen mirroring will give the best results.
  2. You do not have to have a Zoom account to attend a Zoom class. You will be prompted to download the Zoom software once you have clicked on the invitation link which would have been sent via email upon receipt of your enrolment. This invitation will contain a link to the Zoom meeting and a meeting ID and password, all of which are needed to join the Zoom class. For a demonstration of joining a Zoom class, please watch this video.
  3. When joining a Zoom class, ensure the name you are using for your Zoom account will allow Starbrite to easily identify you, as we will use this name to determine whether to admit you into the class or not. If Starbrite is unable to identify you and does not admit you into the class, you will not be eligible for a refund.
  4. You should ensure you join all Zoom classes promptly. Shortly after the scheduled start time of the class, the Zoom class will be locked and no further students will be admitted to the class and you will not be entitled to a refund of any missed classes unless fault lies with Starbrite.
  5. Upon entry into the Zoom class, you will be placed into a virtual waiting area. Starbrite will then admit you into the class.
  6. To enjoy the best Zoom experience, we will initially unmute everyone’s sound so Starbrite can speak with all attendees. The sound of each attendee will then be muted when the class starts although the teacher may unmute attendees during the class to engage them further.
  7. Younger students should be accompanied by a responsible adult during classes.
  8. You must refer to Starbrite's terms and conditions for attending a virtual class. Attending a virtual class is considered as acceptance of these terms and conditions.