Student drop-off and pick-up procedures

We have created a video for our Shiptonhtorpe and Upper Poppleton venues which explain how to enter and exit your classes.

COVID-19 latest

During the current COVID-19 pandemic, we have been putting into place plans for everyone's safe return to our physical venues. We have undertaken an independent, professional risk assessment from the health and safety company responsible for Europe's largest dance convention, Move It!, and we are delighted to announce that all of our staff are now compliant with the Government's guidance on managing the risk of COVID-19. The measures we have implemented as a result of this assessment are listed below, indicating hazards which pose a risk and the control measures we are implementing to mitigate those risks.

General – staff and student welfare (prior to attending Starbrite)

Exposure from others due to:
  • Living with someone with a confirmed case of COVID-19
  • Coming into close contact (within two metres for fifteen minutes or more) with a confirmed case of COVID-19
  • Being advised by a public health agency that contact with a diagnosed case has occurred

Continue to follow current Government guidance around staying at home (see useful link below).

Where a student or staff member tests positive, send the rest of their class home and advise them to self-isolate for fourteen days. The other household members of that wider class or group do not need to self-isolate unless the student or staff member they live with in that group subsequently develops symptoms.

Continue to offer classes virtually where possible in order that self-isolated students can continue to participate, thereby encouraging parents and students to 'do the right thing' and follow current advice.

If a student or a member of their family is unwell for any reason, the student should avoid attending their physical class until they have recovered. They may attend the equivalent virtual Zoom class instead.

Persons classified as vulnerable

Advise parents, carers, and/or students who are extremely vulnerable from a medical perspective to shield themselves, follow their specific medical advice, and if necessary not return to classes.

General – staff and student travel to and from Starbrite

Exposure to COVID-19 due to use of public transport and/or shared family transport

Advise students to limit their use of public transport when travelling to and from classes and where necessary to follow Government guidelines around social distancing and wearing protective clothing.

Encourage students to walk or cycle to their classes where possible.

Ensure staff, parents, children, and young people follow the Government's safer travel guidance for passengers when planning their travel (see useful link below).

Exposure to COVID-19 due to failing to plan parking and drop off measures

Amend our drop-off and pick up protocols which minimise human to human contact. These include:

  • Our reception will be closed as a waiting area for parents until further notice but our café area will be offering takeaway drinks and snacks for parents and for children who are attending classes.
  • Uniform items ordered via our online shop may also be collected from our reception area.
  • Children (aged 6+ years) and young people are to be dropped off by parents. Parents should remain in their car and watch them walk to the entrance to be greeted by a member of staff.
  • Parents or carers of children aged 3-5 years are to park their car and walk their child to the entrance to be handed over to a member of staff, remaining two metres from other families.
  • If children need to be accompanied to their classes, only one parent or carer should attend.
  • In order to minimise human-to-human contact, parents or carers will be advised by a member of staff which entrance and exit to use when dropping off and collecting their children.
  • We are allowing a period of fifteen minutes between classes to allow students to leave the venue, for all surfaces to be disinfected, and for arriving students to be safely admitted to their classes. For this reason, students who arrive after their class has started will not be permitted to enter their class and a refund will not be offered.
  • Parents or carers are expected to collect their children promptly for class as Starbrite will not be able to look after children after their class has finished.
  • Parents or carers are not permitted to gather at venue entrances or exits or enter the site unless they have a pre-arranged appointment, which should be conducted safely. Staff members will not be able to take part in conversations with parents during the handover process. If parents need to speak with a staff member, they should contact them outside of class hours.
  • Verbal confirmation will be sought from parents or carers that their child has not been displaying any signs or symptoms of COVID-19.

Staff training

Teaching and coaching staff failing to act appropriately (infection control)

Ensure staff have attended an online course on how to prevent the spread of COVID-19.

Consult with staff and inform them about the plans (for example, safety measures, reporting requirements, timetable changes and staggered arrival and departure times), including discussing whether additional training would be helpful.

Train staff in dance technique correction methods (where these would normally be done with considered physical contact) and deliver guidance at a distance.

Venue, support staff, and delivery workers failing to act appropriately (infection control)

Communicate with our satellite venues to prepare them to support us in our plans for opening, such as with cleaning procedures.

Discuss with staff the additional cleaning requirements and agree with them additional working time to allow for this.

Venue spaces and studios

Ingress and egress to site leading to lack of infection control

Follow Government guidelines in relation to cleaning of non-healthcare settings outside the home (see useful link below).

Where possible, encourage our students to access our venues directly from the outside rather than via communal spaces, and separate doors will be used for entering and exiting the spaces and studios to create a one-way system to minimise human-to-human contact. Starbrite staff will advise customers on which entrances and exits to use and will be on-hand to handover children to their parents at entrances and exits.

Ask all non-essential visitors, including parents and carers, stay away from our venues. Essential visitors should adhere to current social distancing guidelines during drop-off and pick-up times and wait for their child's name to be called by Starbrite staff so they can be handed over quickly and safely.

Where necessary, introduce staggered class start and end times to reduce congestion and contact at all times. Whilst in general groups should be kept apart, brief, transitory contact where unavoidable, such as passing in a corridor, is considered to be a low risk.

Where safe to do so and taking into account fire safety and safeguarding regulations, prop open fire doors to limit the use of door handles and aid ventilation.

Require all staff and students to wash their hands for twenty seconds or clean them with anti-bacterial gel before entering or leaving the space. We will ensure that hand gel (minimum 60% ethanol or 70% isopropanol) is available where hand-washing facilities are not readily accessible.

Inadequate cleaning of space(s)

Regularly clean common contact surfaces in receptions, office areas, and studios, and also equipment such as drama blocks, pianos, chairs and barres, particularly during peak flow times. Unnecessary items such a props will not be used during classes.

Clean frequently touched surfaces using standard products such as detergents and bleach.

Remove unnecessary items from studio environments where there is space to store it elsewhere.

Remove soft furnishings and any items that are hard to clean, such as gym mats, props or those with intricate parts.

Ensure adequate cleaning takes place between classes is in place, following the COVID-19: cleaning of non-healthcare settings guidance (see useful link below).

Lack of ventilation of space(s)

Where possible, ensure all spaces are well ventilated using natural ventilation by opening windows and doors.

Where safe to do so and taking into account fire safety and safeguarding regulations, prop open fire doors to limit the use of door handles and aid ventilation.

Lack of hand washing

Ensure staff and students wash their hands with soap and warm water for twenty seconds and dry them thoroughly or sanitise them with hand sanitiser upon arrival at the venue and then ideally every 60 minutes thereafter. We have installed touchless hand sanitisers in every studio and public space at our studios in Shiptonthorpe and are conferring with those responsible for managing our satellite venues to ensure they have the necessary precautions in place.

Ensure help is available for children and young people who have trouble cleaning their hands independently.

Encourage young children to learn and practice these habits through drama games, songs, and repetition.

Lack of provision of effective hand sanitiser

Ensure that hand gel (minimum 60% ethanol or 70% isopropanol) is available where hand-washing facilities are not readily accessible.

Ensure that staff and students clean their hands with hand gel on arrival at the venue entrance.

Toilet facilities – high risk contact areas

Ensure that toilets do not become crowded by limiting the number of staff or students who use the toilet facilities at one time.

Excessive movement around venue spaces

Timetable changes will ensure that the number of days students are likely to attend classes is minimised by grouping classes based on age groups on the same day where possible.

Ensure that students are assigned to the same groups or 'bubbles' when attending classes, which will be largely based on age as described above. This may result in students attending classes with other students with whom they would not usually attend and at a level they would not usually perform, but the resulting effects of this are expected to be minimal.

When attending multiple classes, children are encouraged to bring their own drinks to consume during classes and packed lunches and snacks to consume between classes. Eating and drinking will take place within the same space in which their classes take place. We will continue to enforce our policy of not allowing food or drinks from other restaurants to be consumed at our venues.

Toilet facilities will be assigned to specific teaching spaces within the buildings so they are only shared amongst students from within the same bubble.

Failure of respiratory hygiene

Ask staff and students to avoid touching their face, eyes, nose, and mouth with unwashed hands and cover their cough or sneeze with a tissue then throw it in the bin ('catch it, bin it, kill it'). We will monitor younger students to ensure they follow these guidelines.

Provide sufficient bins and waste receptacles around the venues.

Provide of boxes of tissues around the venues.

Lack of signage leading to a failure to follow guidance

Display the following signs, where appropriate, around the venues:

  • Catch It, Bin It, Kill It
  • Social Distancing
  • Use Hand Gel
  • Please Wash Your Hands For 20 Seconds
  • Your Nearest Sanitisation Point Is
  • Hand Sanitisation Point Right Arrow
  • Hand Sanitisation Point
  • Hand Sanitisation Point Left Arrow
  • No Entry
  • Downstairs Only
  • Up Stairs Only
  • Maximum Occupancy of X People
Ill student, customer or member of staff

Ensure that if a student, customer, or member of staff becomes unwell with symptoms of coronavirus while in their class and needs direct personal care until they can return home, a fluid-resistant surgical face mask will be worn by the supervising adult if a distance of two metres cannot be maintained. If contact with the student is necessary, then disposable gloves, a disposable apron and a fluid-resistant surgical face mask would be worn by the supervising adult. If a dynamic risk assessment determines that there is a risk of splashing to the eyes, for example from coughing, spitting, or vomiting, then eye protection would also be worn.

Ensure that if an unwell student needs to go to the bathroom while waiting to be collected, they use a separate bathroom if possible. The bathroom will be cleaned and disinfected using standard cleaning products before being used by anyone else.

Lack of provision of first aid or failing to consider implications on first aid and medical provision

Review our first aid provision whilst the Coronavirus (COVID-19) risk is present.

Consider the scheduling of higher risk activities (such as dance lifts, acro, and tricks) and potential demands on emergency services.

Check first aid boxes regularly to ensure that they are fully stocked and, where possible, include resuscitation face shields.

Brief all first aiders to check the latest Government guidance on cardiopulmonary resuscitation.

Lack of waste management

Ensure that bins for tissues are emptied throughout the day.

Delivery of classes

Class timetable - lack of planning

Decide which lessons or activities will be delivered. This may be a reduced timetable offering non-contact activities initially.

Reduce and control any activities that result in air droplets travelling excessive distance (i.e. vocal projection, singing, and breathing exercises). Where such activities are delivered introduce further controls such as:

  • Smaller group sizes.
  • Group lessons delivered in one direction with minimum distancing rather than in a circle.
  • Increase distance between the vocalist and teacher beyond two metres where possible.

Consider if any activities could take place outdoors.

Use the timetable to reduce movement around the venue spaces.

Consider how to keep small groups of students together throughout the day and to avoid larger groups of students mixing.

Ensure that students are in the same small groups at all times each day, and different groups are not mixed during the day, or on subsequent days. This may mean that a student may not undertake all of the classes they would normally wish to.

Ensure that the same teacher(s) and other staff are assigned to each group and, as far as possible, these stay the same during the day and on subsequent days, recognising that there will be some subject specialist rotation of staff.

Offer virtual Zoom lessons which will may or may not take place on the same day and at the same time as venue-based classes, allowing those who do not wish to attend physical classes or cannot attend due to capacity restrictions to continue to take part.

Excess class capacity resulting in ineffective social distancing

Limit studio capacities to ensure effective social distancing can be implemented.

In line with Government guidance, limit class numbers to a maximum of fifteen students until such a time this guidance is revised.

Delivered classes by one person or as small number of persons as possible without compromising safety or child protection measures.

Introduce phased increasing of class numbers to take place to ensure that policies and procedures are robust.

Operate 'tester' classes with maximum of six students initially and slowly increase to the maximum capacity.

Mark up the venue spaces with tape where permitted to maintain two metres' distance between students.

Overuse or unnecessary use of changing facilities

Expect students to arrive for class 'ready to go' and as such minimise use of changing and toilet facilities.

Expect students to arrive with only minimal baggage such as additional dance shoes and a drink bottle which will be kept within their own area within the venue space. All other bags and equipment will not be permitted to be brought into venues.

Expect students to use a single uniform for all classes running on the same day, allowing only specialist shoes to be changed into when required.

Partner work

Eliminate any 'partner' work for the immediate future.

Limit the frequency of working within two metres to an absolute minimum and ensure it is for strictly low intensity, sporadic work where exposure to this distance is less than fifteen minutes (partner work involving students from the same household, if applicable, is permitted.

Shared equipment (e.g. props, acro equipment, ballet barres etc.)

Seek to prevent the sharing of equipment where possible. Where this isn't possible, shared equipment and surfaces will be cleaned and disinfected more frequently.

Useful links


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